Here you can read about Right of Revocation, final customers
You have the right to revoke from the contract without the need to provide any reason. The revocation period is fourteen days from the date you or a third person, named by you, other than the carrier have respectively has received the final item of the order. To exercise your right of revocation, you have to inform us:
Phone: +49 (0) 91 27 / 59 48 66
Fax: +49 (0) 91 27 / 59 48 65
You can inform us about your revokation by a letter sent by post mail, fax or email. You also can use the accompanying cancellation form. However this is not required. The revocation is considered valid if the revocation notification or the goods themselves are sent within the revocation period.
Consequences of Revocation:
In the event that you revoke from the contract, we have to refund all payments which we have received from you including the regular delivery costs. Not refunded will be additional costs arising from your choice of a different type of delivery than the affordable standard delivery that we offer. The refund will be proceded immediately, not later than within fourteen days from day on which your notification of cancellation of this contract has been received by us. Please note: We use the same means of payment that you used for the original transaction, unless something expressly different has been agreed upon with you. You will never be charged a fee for this refund. We can refuse the refund until we have received the returned goods or until you have furnished proof that you have sent the goods back to us, depending on whichever takes place first. You must return or transfer the goods to us immediately, not later than fourteen days of the day on which you have notified us of the cancellation of this contract. The period has been observed if you send the goods prior to the lapse of the fourteen day period. Outside Germany you bear the country- and weight-dependent return costs which correspond to the transport fees and can be seen online at our web-page. You are responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods in order to inspect the characteristics, properties and function of the goods Notice for non-existence of right of revocation. The right of revocation does not exist for custom-designed parts or components as well as cables cut in individual length.